Terms of Service

1. Acceptance of terms

These Terms of Service are an agreement between you and Daniel Jeong LLC, a Nevada limited liability company (“we,” “us,” “our”).

You accept these Terms when you use danieljeong.org, submit the free analysis form, or book a call. If you don't agree, don't use the site.

Our Privacy Policy, Cookie Policy, and Disclaimer are part of these Terms.

If you hire us, your signed agreement covers the paid work. See Section 4.

2. Services we offer

This website supports the following:

• Free community analysis — a personalized review of your Discord community, delivered by email after you complete the intake form.
• Discovery calls — scheduled through our booking page at danieljeongllc.com/booking-page-official-8185.
• Paid services — Discord server setup, ongoing community management, moderation systems, custom bots, and strategy consulting, each covered by a separate signed agreement.
• Articles and educational content — original writing published on this site.

3. Eligibility

You must be at least 18 years old and legally able to enter into contracts in your jurisdiction to use this site or engage our services. If you're using the site on behalf of a business or organization, you represent that you have authority to bind that entity.

4. Engagement terms

For paid work, a separate signed agreement (a master agreement, Statement of Work, or signed proposal) sets the specifics — scope, deliverables, timeline, fees, and responsibilities. If that agreement and these Terms conflict, the signed agreement wins.

Until an agreement is signed, we are not obligated to perform any work. Using this site, receiving a free analysis, or talking with us does not create a client, fiduciary, partnership, employment, or agency relationship. When you do hire us, we work as an independent contractor.

Service hours. Working hours and response times are the ones in your agreement. Unless it says otherwise, work is done on business days, not around the clock.

Freelance platforms. If you hire us through a platform such as Upwork, that platform's terms also apply, and payment runs through the platform.

AI tools. We use AI tools as described in our Privacy Policy. If your agreement restricts them, the agreement controls.

5. Payment and refunds

Fees

Fees for paid services are stated in your agreement. Unless it says otherwise:

• Invoices are due within 14 days of issue.
• Late payments may accrue interest at 1.5% per month (or the maximum rate allowed by law, whichever is lower).
• We may pause work on any engagement with unpaid invoices older than 30 days.
• All fees are in U.S. dollars and do not include taxes.
• Third-party costs, such as bot subscriptions, hosting, and server boosts, are paid by you.

Refunds

Because our services are labor-based and customized to each client, we generally do not issue refunds for work already performed. If you're unhappy with the work, talk to us — we'll work in good faith to resolve the issue. Any refunds are at our sole discretion unless a specific refund policy is stated in your agreement.

Free services

The free analysis and discovery call are offered as a courtesy and come with no payment obligation. We reserve the right to decline or discontinue free services at any time without explanation.

6. Intellectual property

Our materials

All content on this website — articles, graphics, logos, frameworks, templates, and original methodologies — is owned by us or licensed to us. You may view, quote, and share publicly available content with a link back to the source. You may not republish it in full, sell it, or create derivative works without written permission.

Deliverables from paid engagements

Ownership of the deliverables we create for you (server configurations, custom bot code, written plans, and documentation) transfers to you upon full payment, unless your agreement says otherwise.

Our tools and know-how

Templates, reusable code, methods, and frameworks that we brought to the work or use across clients stay ours. You receive a perpetual, royalty-free license to use them as part of your deliverables. Open-source and third-party components stay under their own licenses.

Using your name and results

We may use anonymized, non-confidential lessons from the work for portfolio, marketing, and training. We may also name you as a client, show your logo, and describe the work and its results in general terms, unless you ask us not to or your agreement says otherwise.

Your data

You retain ownership of any data, content, or materials you provide to us. By providing them, you grant us a limited license to use them solely to perform the services you've engaged us for.

7. Custom bots and automations

• Built to the agreed spec. A custom bot is built to the description in your agreement.
• After handoff. Fixes, new features, changes, and maintenance after handoff are separate work, unless your agreement includes them.
• Hosting. You host the bot unless your agreement includes managed hosting.
• Things we don't control. Bots depend on Discord's API and other third-party services. If one of them changes or shuts down, the bot may need rework, which is separate work.

8. Discord and third-party platforms

Daniel Jeong LLC is an independent business. It is not affiliated with, endorsed by, or sponsored by Discord Inc.

• Platform rules apply to you. Your server remains yours, and Discord's Terms of Service and Community Guidelines apply to it. We may decline any instruction that would break those rules or the law.
• Platform actions. We are not responsible for outages, bans, policy changes, API changes, or other actions taken by Discord or by third-party bots and tools.
• Your community is your responsibility. You remain responsible for your community, its content, and the laws that apply to your business, including rules on promotions, giveaways, and financial content.
• Access. You give us the access the work needs. When the engagement ends, that access is removed.

9. Acceptable use

When using this site or our services, you agree not to:

• Violate any law or regulation.
• Submit false, misleading, or stolen information.
• Attempt to access areas of the site you're not authorized to access.
• Probe, scan, or test the vulnerability of our systems.
• Send spam, malware, or otherwise harmful code.
• Impersonate any person or entity.
• Use the site or services to harass, threaten, or defame anyone.
• Attempt to reverse-engineer any part of our services or proprietary frameworks.
• Scrape or bulk-download content to republish it. Search engines and AI assistants that follow our robots.txt and link back to the source are welcome.

We reserve the right to refuse service and terminate access for violations.

10. No warranties

This site and our free content (articles, frameworks, analyses) are provided “as is” and “as available.” We make no warranties about accuracy, reliability, uptime, or fitness for a particular purpose.

For paid engagements, we perform services with reasonable professional skill and care. We do not guarantee specific outcomes — community growth, engagement rates, revenue, or any other result. Community outcomes depend on many factors outside our control, including your product, market, timing, and execution.

11. Limitation of liability

To the maximum extent permitted by law, our total liability to you for any claim arising from or related to this site or our services will not exceed the greater of (a) the amount you paid us in the 6 months preceding the claim, or (b) $500 USD. If your signed agreement sets a different limit, that limit applies to the work it covers.

We are not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, lost goodwill, or business interruption — even if we knew such damages were possible.

Nothing in these Terms limits liability for fraud, gross negligence, or willful misconduct, or any liability that cannot be limited by law. Some jurisdictions don't allow these limitations, so they may not apply to you in full.

12. Indemnification

You agree to indemnify, defend, and hold us harmless from any claim, loss, damage, or expense (including reasonable attorneys' fees) arising from:

• Your breach of these Terms.
• Your violation of any law or third-party right.
• Content, data, or instructions you provide to us.
• Your community, its content, or your members' conduct, except to the extent caused by our own breach.
• Your use of our deliverables outside the scope of the engagement.

13. Termination

You may stop using the site at any time. For paid engagements, termination terms are in your agreement.

We may suspend or terminate your access to the site or services immediately if you breach these Terms, fail to pay invoices, or engage in conduct we reasonably deem harmful to us, our other clients, or third parties.

Sections that by their nature should survive termination (IP, liability limits, indemnity, governing law) will survive.

14. Governing law and disputes

These Terms are governed by the laws of the State of Nevada, USA, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in Clark County, Nevada, and you consent to personal jurisdiction there. Either of us may instead bring a qualifying claim in small-claims court.

Before filing any formal claim, you agree to first contact us at daniel@danieljeong.org and attempt to resolve the dispute in good faith for at least 30 days.

If you have a signed agreement with us, its dispute terms apply to the work it covers.

15. Miscellaneous

• Entire agreement: These Terms plus any signed agreement constitute the complete agreement between you and us.
• Severability: If any clause is found unenforceable, the rest of the agreement remains in effect.
• No waiver: Failure to enforce any provision doesn't waive our right to enforce it later.
• Assignment: You may not assign these Terms without our written consent. We may assign them in connection with a sale or merger of the business.
• Events outside our control: Neither of us is responsible for delays caused by events outside reasonable control, such as platform outages, internet failures, or natural disasters.
• Notices: We'll send notices by email or through the channel we normally use with you.
• Updates: We may update these Terms from time to time. The “Last updated” date at the top shows the latest version. Continued use after changes means you accept them.

Questions about these Terms? Email daniel@danieljeong.org.